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The pellet stoves and fireplaces are installed by Ravelli Service Centers (CAT) present throughout the national territory.
In each Italian province is a technical assistance center Ravelli, which will give you a telephone number so that you can make an appointment for installation of your new pellet stove. Alternatively we can provide ourselves to make an appointment with the technician in your area that will be alerted when you receive the stove will be ready for installation.
The service centers available in the area will follow you for free during the warranty period (two years) then you a single point of contact for any warranty repairs on your stove or your fireplace.
Our customer service is in any case at your disposal to provide all information and technical assistance necessary to the phone number 03641942249.
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