Responsibility '
The construction company Camuna Sandrini A. & C. s.a.s. (Which for convenience we define now Edil Camuna sas) is not 'liable for any loss or damage, direct or indirect, arising from sale of goods and services offered in the catalog published on the site www.stufapellet.com even delayed and / or non-delivery of the product, 'the correspondence of the goods to the specifications published on the site, it' to other circumstances not directly attributable to Edil Camuna sas.
Technical Information
The technical information included in the website www.stufapellet.com, is derived from information published by manufacturers of goods in our catalog. The construction company Camuna sas, therefore, reserves the right 'to change / adapt the technical and dimensional information of the products in the catalog, as will be' announced by the producers, without notice.
Stock 'Products
The product catalog published on www.stufapellet.com, because 'access and opportunity' to submit orders online in real time modify the availability 'of the product, the construction company Camuna sas does not guarantee the certainty of allocation of goods ordered .
Risk and Property '
Upon delivery of the goods, the customer must verify the integrity 'of packages and correspondence with the quantity and quality as specified in accompanying summary sheet. In case of difference ', the same should' be reported on the same summary sheet accompanying confirmed within seven days by fax or registered mail, the construction company Camuna sas to commercial reference. Despite the packaging intact, the goods should 'be verified within seven days of receipt. Any hidden defects must be reported in writing by fax or registered mail. Each alert over these terms, will not be 'taken into consideration. For each statement, the customer assumes responsibility 'full of the statement.
Orders
Orders are accepted via Internet (online). The customer sends the order via the Internet will receive 'at the end of the procedure, a notice confirming the order, or by electronic mail (e-mail), giving the order number, assuming that after sending the order, does not appear (a few minutes) the number, the proposal will intend 'as not accepted, for all legal purposes, although for accounting, administrative or lack of product.
Prices
All prices shown on the site, in the column are intended Prices include VAT. Prices subject to change at any time without notice.
Right to cancel orders
The customer may request cancellation of the order and the construction company Camuna sas reserves the acceptance of 'set aside. Cancellations must be in writing. If the goods had been ordered by the construction company Camuna SAS provider reserves the right to not accept the cancellation itself. In the event of termination or cancellation of orders by the customer due to our company a lump sum compensation amounting to 30% of the total order price, except as specifically required above, if the amount of damages caused to our company in consequence of the termination or cancellation of the order exceeds 30%.
Refusal to sign the order
An order is concluded at the time of acceptance thereof by Edil Camuna sas. If the guest refuses to pay the order upon receipt of the goods on delivery, the will still be charged for shipping, storage and return the merchandise. The construction company Camuna sas therefore send data to make the transfer or postal order with the total amount due. In case of non payment by the customer within 15 days of receipt of data, the construction company Camuna sas consider the order invalid.
Jurisdiction and Venue
Any dispute regarding the application, execution, and breach of purchasing contracts concluded on-line via the website www.riscaldaerisparmia.com is subject to Italian jurisdiction, these conditions are reported, although not expressly referred to therein , in conjunction with the Legislative Decree No. 50 of 15.1.1992 and Legislative Decree No. 185 of 22.5.1999. Any dispute between the parties relating to this contract will be competent Court of the province of residence of the customer.
Warning to consumers about refund
Where The signing of a purchase contract is made away from business premises, that sale is to be considered governed by Decree No. 185 of 22/05/1999, which allows the buyer to exercise the right of withdrawal. Fall so in this case distance purchases made by telephone or via the Internet whether they are delivered to your home or picked up at the head office or at a point of presence on the territory.
Who can apply:
Individuals (consumers) acting for purposes that are unrelated to his business. Are therefore excluded from the right of withdrawal, purchases made by retailers and companies.
What is:
The consumer has the right, within 10 working days from receipt of goods, to exercise the right of withdrawal. This right is the right to restitution of property purchased to the seller and the refund of the purchase price.
What to exclude:
The right of withdrawal does not apply to audiovisual products or computer software sealed open by the consumer.
Shipping charges are NOT refundable.
How to use them:
Make sure you have ready the following information:
- Accompanying summary sheet (showing the order number);
- In case of partial withdrawal, item number / s;
- Bank on which to obtain the transfer (IBAN Code of the order). *
* Where the holder of the order subject to exercise of withdrawal had their bank details, can provide those of a relative or friend by explicit mention of the construction company Camuna sas permission to credit the amount of such bank by fax. Then you should contact the administrative office for the construction company Camuna sas to get the code for "Return Merchandise authorization (RMA).
Also send by fax, at no 03641950180, and signed a written declaration of intention to exercise the withdrawal right summarizing all of the above information and requirements (including even the possible authorization to credit the amount in bank account to third parties).
How to ship back:
After obtaining the No RMA, packing materials carefully in order to protect the original covers of products from any damage, writing or labeling.
Pin on packages shipped in a visible position n. RMA.
Send goods to:
Edil Camuna sas - Via Antonio Gelpi, 43-25048 Edolo (BS) (Italy)
Time to escape credit score:
The construction company Camuna sas, if the RMA procedure above is done correctly, will, within 30 working days from receipt of goods to be credited to the customer the amount paid, excluding shipping charges (Article 5, paragraph 6, Decree No. 185 of 22/05/1999).
Warning: No shipments without an RMA will not be accepted by the Company Stock Edil Camuna sas.
Payments
1: bank transfer with order
With payment by bank transfer you must pay after receiving our e-mail order confirmation, the goods will be processed by our warehouse receipt only monetary.
Billing address:
- Bank credit agency Valtellina Aprica
IBAN: IT57 The 05 216 52 060 000 000 098 196
- Banca Popolare di Sondrio Agency Edolo
IBAN: IT49 I 05696 54470 000014503X40
2: Postal anticipated when ordering
With payment by postal order will have to pay after receiving our e-mail order confirmation, the goods will be processed by our warehouse receipt only monetary.
3 Through Pay Pal, which you can pay securely through SSL (Secure Socket Layer) which ensures the confidentiality of your information, PayPal will simply tell the outcome of the operation.
The construction company Camuna sas reserves, at its sole discretion, the right not to proceed with the shipment of the goods, even after accepting the order, to those customers who are outside the trust, with orders not previously paid or in case of payments considered unreliable.